Tucked away on the second floor of the Uptown Minneapolis Apple store is a hidden gem geared specifically to iPad business owners. It’s called the Briefing Room. The room is Apple’s answer to helping businesses learn, develop, and implement Apple products in their
Welcome To The Briefing Room
The Briefing Room concept debuted with the Uptown store’s opening in June 2010; not long after the iPad made its appearance and swept business owners off their feet.
The Apple store employees are more than happy to give a private tour to anyone who asks; they are as excited about it as I was the first time I saw it.
It’s All iPad Business Here
I’d love to share some photos with you, but unfortunately private photos of the room are not allowed. Apple applied for a patent for the Briefing Room in September, so there is a definite sensitivity to what they openly share. Still, traditional media outlets have had access to the room, so you’ll find some pictures here from St. Paul Pioneer-Press consumer tech reporter Ojeda-Zapata.
The Minneapolis store provided the prototype for the Briefing Room concept, which serves three basic functions: briefing, training, and networking. The room seats up to 16 people around a large conference table. One wall is made up of floor to ceiling windows that overlook a green roof (not much to look at in Minnesota this time of year), and with it being away from the main store floor, the space is quiet and tranquil.
There are five large TV displays on the other walls, and demo machines for each of Apple’s products. The room offers full video audio conferencing capabilities, and all the room’s functions are accessed and controlled by an app on a single iPad.
Not Sure What To Use? Try a Briefing Session
The Apple Briefing Room can be booked for one person up to an entire team. You can meet with a member of the Business Team (a dedicated group of Apple store employees focused on the business segment) and participate in work sessions designed to determine which Apple products will work the best in your business.
My tour guide shared that after a recent briefing session, a major hospitality client decided to use iPads in their lobbies to assist with guest check-in and to allow guests to access the internet to monitor and check-in for their flights. The client was also considering the adding iPad’s in their guest rooms to detail and track in-room inventory information.
How Do I Do That? Hands On Training
It’s a common problem. You buy a technology product for your business, and then aren’t quite sure how to use it for what you wanted to do. Or in my case, I have an iPad, but I know I’m not leveraging it to its full potential. The Briefing Room is here to help.
Again scheduling with the Business Team, you can use the Briefing Room as a training ground. Everyone has the opportunity for hands on experience and has the ability to ask questions right away. I heard about another client that brought in their sales team and trained them on how to use their iPads in the field to enter sales data and track/maintain inventory.
I asked my guide how often they run into an issue where a client wants to perform some business function on the iPad that isn’t supported by an available app. He smiled and assured me that with over 300,000 available iPad apps (and counting) that scenario hasn’t happened yet. In fact, he said that the only time a customized app build would be necessary would be if there was something very tailored needed. Otherwise, in his experience, there was an app for everything a business needs.
Who Else Does That? A Chance To Network
Sometimes as a small business owner, it’s nice to hear what other people are doing with their technology that you may be able to leverage in your own business. Apple has thought of that too. Special networking events (even concerts) are regularly being scheduled in the Briefing Room to allow business owners to connect and discuss practical product applications.
The Uptown store holds the original Briefing Room. But since its opening, Briefing Rooms have reportedly sprung up in Chicago, Shanghai, London and Paris.
So if you are a small business owner staring at your iPad thinking, “How do I use this better?” I’d encourage you to check out your local Apple store. Even stores without Briefing Rooms are offering business focused seminars that can be useful.
In the meantime, I’m looking for my next chance to book a session at the Minneapolis Briefing Room.
This article is a guest post from Christy Smith. Christy is the founder of ThinkBlot Communications and has published articles in iPhone Life magazine. As a writer and blogger, she is always looking for ways to leverage her iPad to run her business more effectively. She can be found on Twitter @thinkblotcom.