iPad Troubleshooting: Restore To Original Settings

If your iPad keeps shutting off without apparent reason, or if it is functioning is strange ways, your device settings may have become corrupted. You will need to restore them to original settings. This is not erase your contacts or calendar data, or delete any music or videos that you have downloaded to your iPad.

Here is how to do it:

  1. Open Setting -> General -> Reset
  2. Tap on Reset All Setting Button
  3. When asked to confirm, tap on Reset

If your iPad is still not working correctly, you can try erasing all the content on your device.

    Restore iPad to Original Setting

    Open Setting -> General -> Reset and Tap on the Erase All Content and Setting button.

    After doing this, you will have to restore your data using iTunes.

    How do I Restart or Reset My Device?
    Restarting/Resetting your iPad turns it off completely and then turns it back on, this can usually solve many problems. Restarting turn all the software off then on again. Resetting turns the software and hardware off and on. Follow these steps to restart or reset your ipad:

    • To Restart your iPad, press and hold the Sleep/Wake button for few second until “slide to power off” appears. Then drag the slider to the right to shut down your device. To turn it back on, press and hold the Sleep/Wake button until you see the Apple Logo. If this doesn’t fix your problem, try resetting your device.
    • To Reset your device, press and hold the Sleep/Wake button and the Home button at the same time for about 8 seconds until you see the Apple Logo. Release the buttons and your device will restart after a few seconds.


    Originally posted 2011-05-18 13:35:23.


    1. Darryl says:

      Hopefully we never need to do this, the iPad is really stable and glitch-free, but it’s good to know it’s a quick fix just in case thanks to your article Broer.

      1. broer says:

        Agree with you, Darryl. I have an iPad for 1 year and never reset until now…

    2. Patricia Florenco says:

      Question pls. If you do not delete the contacts, music and video’s what about the apps?

    3. Carolyn Howard says:

      We were having a problem with Safri freezing, but the reset seems to have fixed it. But, we cannot sync our Outlook contacts or calender. We follow the ‘”setting up syncing” instructions – but when we plug the cable in we the “Library” window opens, and after a few minutes we get the mesage “iTunes was unable to load data class information from Sync Services”. When we click on the “ok” box, the DEVICES tab appears in the Library list with two symbols next to it – a battery? and a circle with a up arrow and a bar underneath. If we click on either of these the DEVICES tab disappears and the Music window opens. No Sync options. Help!!!!! Please.

    4. Ryan Kelly says:

      My I-pad 2 just keeps turning off and on again even after re-set, hard re-set,erasing memory and starting new, but it just dies durring re-set questions. I guess it could be the LCD screen but it just started out of rhe blue the only negative function was a month ago after an update to 6.0 or whatever it started lagging in the key speed, but it seemed to work itself out and it started like 5 min again, key lag, before the re-starts.

    5. Elodee Johnson says:

      We use our IPAD in our house. We brought it to the lake were we also have wireless. It did not work at the lake and had a gentleman come out to fix it. He did. All electronics worked at the lake.

      We brought the IPAD back to the city and it will not sign on to the wireless in the house.

      We are wondering if because both places have the same name, if it is confused even if they are greater than 100 miles apart.? It recognizes it but will not allow us to sign in.


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